Purpose - This paper reviews for the first time existing research literature about the role of gender in creating, sharing and using knowledge in organizations and proposes a conceptual framework to guide future research directions.ĭesign/methodology/approach - Based on the systematic literature review method this study collects, synthesizes, and analyses articles related to knowledge management (KM) and gender published in online databases by following a pre-defined review protocol. This review is valuable for logistics managers wishing to improve logistics operations in their organizations, improve safety, reduce operational costs and increase customer satisfaction. The review highlights that training, management involvement, strategic and visionary leadership, organizational infrastructure and cross-functional teams are the factors leading to the successful implementation This is the first attempt by reviewing the literature to address the research gaps in the use of operational excellence methodologies in the logistics sector. The challenges encountered during the implementation of operational excellence methodologies include lack of LSS implementation guidelines, insufficient LSS training, lack of management support and resources, and resistance to change. The application of operational excellence methodologies in logistics can improve logistics operations, enhance customer satisfaction, reduce lead time and save cost. These were critically reviewed by authors, resulting in a total of 36 empirical articles for final analysis. A total of 58 articles met the initial inclusion criteria. Four databases (Web of Science, Scopus, Emerald, Science Direct) were searched to collect relevant articles published from 1996 to 2021.
This paper systematically reviews the literature around implementing operational excellence methodologies in logistics, to better understand the scope of such initiatives, identify key research gaps and suggest future research directions. This paper provides empirical information about knowledge mapping implementation in Indonesian organization. The paper provides practical implications for knowledge mapping implementation in an organization by adopting AI with considerable digital footprint employees spread across the internet. Of course, with the support of technology through the use of artificial intelligence (AI), it is expected to be able to present a comprehensive, adaptive and objective knowledge mapping for the organization. The use of data sources that have been owned by the organization and also the consideration of the use of digital footprint employees spread across the internet can be a potential to explore the knowledge resources possessed by the organization. This survey limits only to respondents who have experience in conducting knowledge mapping in an organization. This research was conducted empirically by conducting a literature study method to compile a questionnaire and conduct a survey through purposive sampling, sampling taken from the KM and Society Indonesia community. This paper aims to see the use of smart knowledge mapping in organizations empirically. For this reason, an intelligent knowledge mapping approach is needed to facilitate finding, managing and identifying knowledge owned by an organization. Much of the spread of knowledge is a challenge for organizations to manage and use their knowledge and spread knowledge and become part of the expertise possessed by employees in their organizations. An employee no longer only interacts in knowledge management (KM) in his organization but can communicate and collaborate to share knowledge through these platforms widely. Knowledge growth is currently experiencing a very exponential increase, through a digital transformation of knowledge in the organization and the emergence of various platforms through management system content such as blogs and social media that have encouraged such growth.
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